HR Administrator
Grade: Coordinator/Administrator
Managers Name: Claire Bould
The salary advertised is a guide based on our current reward architecture, the salary offered would be within the salary range for the role. If you are submitting an application for a lateral move, i.e. a move to a role at the same grade, there is no automatic/guaranteed salary increase.
How You’ll Help Shape Brighter Futures with Wesleyan
This role is responsible for providing efficient, accurate and compliant administrative support across the employee lifecycle.
The purpose of the role is to ensure all HR processes, records and documentation are maintained to the highest standard, supporting a regulated business environment where confidentiality, data integrity and regulatory compliance are critical. The post holder will act as a key point of contact for employees and managers via the Employee Services Inbox.
Your Impact
Here’s how you’ll make a difference:
- Act as the first point of contact for the HR shared service mailbox, ensuring employee and manager queries are handled promptly, professionally and in line with agreed service levels.
- Provide accurate first-line support and guidance on general HR matters, including HR processes, payroll, benefits, expenses and people policies.
- Administer HR cases accurately, ensuring activity is completed in line with payroll deadlines, internal procedures and relevant controls.
- Prepare and process employment offer documentation, ensuring all information is accurate, complete and issued within required timescales.
- Maintain accurate employee records in WesPeople, upholding data integrity, confidentiality and compliance with applicable requirements.
- Coordinate onboarding and offboarding administration, including liaison with third parties to support background checks and verification of employment eligibility.
- Raise purchase orders and process invoices accurately and within required timescales.
- Administer Occupational Health requests, ensuring appropriate follow-up, tracking and record management.
- Manage reference requests in accordance with internal procedures, confidentiality requirements and relevant data protection standards.
- Respond to WesPeople system queries, providing user guidance and supporting issue resolution where appropriate.
- Support the annual certification process through accurate administration, monitoring, tracking and follow-up.
- Assist with system testing, system updates and process improvement activity to support effective HR service delivery.
- Support the maintenance of HR processes, policies, standard operating procedures, training materials and user guides within WesPeople.
- Contribute to continuous improvement initiatives that enhance employee experience, service quality and operational efficiency.
What You’ll Bring
Essentials
- Previous experience in an HR administration, HR shared service or HR support role.
- Strong administrative and organisational skills, with the ability to maintain high standards of accuracy and attention to detail.
- Experience of using HR systems and Microsoft Office applications to support accurate administration and reporting.
- Ability to prioritise workload, manage competing tasks and meet deadlines in a busy service environment.
- Strong written and verbal communication skills, with the ability to respond professionally to employees, managers and internal and external stakeholders.
- Working knowledge of employment legislation, HR processes and HR best practice relevant to an administrative support role.
- A proactive approach to continuous improvement, with an interest in supporting projects and service enhancement activity.
Desirable
- Experience of working within a regulated environment, such as financial services, banking, insurance or professional services.
Growing at Wesleyan
We’re building a culture where everyone belongs. Diversity isn’t just a policy—it’s part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. With over 35% of our vacancies being filled by internal colleague moves, we are committed to supporting your development within the business.
If you need reasonable adjustments during the recruitment process, just let us know—we’re here to support you.
Ready to Shape Your Future?
Please discuss you application for this role with line manager before applying for this position, so that we can support your progression and development.
What to Know Before Applying
Please note: We are giving priority interview opportunities to colleagues whose current roles are At Risk of Redundancy. If we receive interest for this role from this group of colleagues who demonstrate the minimum criteria, they will be considered first.
We’re proud supporters of the ABI Making Flexible Work campaign, which means we’re open to discussing flexible working, job shares, and part-time options.